Route Customer Feedback to the Right Slack Channel Automatically
AI reads every piece of feedback and instantly posts bug reports to engineering, feature requests to product, and billing issues to support — no manual triage.
Start Routing for $39/moCancel anytime. Setup in under 5 minutes.
🐛
Bug Reports
→ #engineering
💡
Feature Requests
→ #product
💳
Billing Issues
→ #support
Pro Plan
$39
per month
- ✓ Unlimited feedback routing
- ✓ AI-powered categorization
- ✓ Unlimited Slack channels
- ✓ Webhook & API access
- ✓ Custom routing rules
- ✓ Email support
Frequently Asked Questions
How does the AI decide where to route feedback?
We use OpenAI to analyze the content and intent of each feedback message, then match it to your configured channel mappings. You can also add custom keywords and rules.
How do I send feedback into the system?
You get a webhook URL and REST API endpoint. Point your existing tools — Intercom, Typeform, Zendesk, or your own app — at that URL and routing happens automatically.
Can I customize which channels receive which types of feedback?
Yes. The dashboard lets you map any feedback category to any Slack channel, create custom categories, and set fallback channels for unrecognized feedback.